Need help with Krone fortima 1500 m/c

I just bought a used fortima 1500. It was supposed to be ready to bale hay. Took it to the field yesterday and it won't put the net wrap on the bale. It hangs up behind the rubber roller that feeds it into the bale chamber. Also this baler was supposed to be hard to plug but I can plug it a lot easier than my new Holland 648. I expected a faster feed rate i hope it's just an adjustment. Any help would be greatly appreciated

Need help with Krone fortima 1500 m/c